Collection of Information
We collect personally identifiable information, like names, postal addresses, phone numbers, email addresses, credit card number, etc, when voluntarily submitted by our visitors. This information is used only to fulfill your specific request or process your order, unless you give us permission to use it in another manner, for example to add you to one of our contact lists.
Once registered with EZRefill.io, you authorize us to use the information you provide to customize your interaction with our website. If you choose to sign up or log in to EZRefill.io using a social media account (Facebook, Google, etc), EZRefill.io will have access to the name and email address you registered in your social media account. Even if you remove the social media account you connected with from your EZRefill.io account, your name and email address will not be removed from your EZRefill.io account.
We use reasonable precautions to keep the personal information you disclose both in your browsing and your purchases and to never release this information to third parties. Your personally identifiable information is kept secure. Only authorized employees have access to this information. When you enter sensitive information (such as a credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL). We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can contact us at support@EZRefill.io.
We may use some data collected to investigate, prevent or take action regarding illegal activities and violations of our Terms and Conditions.
Sharing with Service Providers
We may share your information with third parties who provide services on our behalf to help with our business activities. These companies are authorized to use your personal information only as necessary to provide these services to us.
These services may include:
- Fulfilling orders and delivering packages
- Providing customer service
- Sending marketing communications
- Fulfilling subscription services
Offers and Promotions
We will use the data you provide us to notify you of offers or products that may be of interest to you, but at no time will we provide your data to third parties for their own direct marketing activities.
If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. Out of respect for your privacy, you may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails, accessing the email preferences in your account settings page or you can contact us at support@EZRefill.io.
As is true of most web sites, we gather certain information automatically and store it in log files. This information includes Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole. We link this automatically-collected data to personally identifiable information, for example IP addresses are tied to personally identifiable information in the remote situations of fraud investigation.
User Access and Choice
Upon request EZRefill.io will provide you with information about whether we hold any of your personal information. You may access, correct, or request deletion of your personal information by making the change on our member information page or by emailing our Customer Service at support@EZRefill.io. We will respond to your request to access within a reasonable timeframe.
We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.